Overview
Atlas Home is a home-management app: it keeps track of your rooms, maintenance tasks, warranties, vendors, and the other everyday facts of running a house. This policy explains what information Atlas Home collects to do that, why, and what control you have over it.
This document describes Atlas Home as it is actually built today. If a feature changes, we'll update this page and the effective date above.
What we collect
Account information
When you create an account, we collect your email address, password (stored securely and never visible to us in plain text), and optionally your name. Authentication is handled by Supabase, our backend provider.
Home data you enter
Everything you add to run your home: property details (name, address, type, year built, and the concerns you flag during setup), rooms, maintenance tasks, home specs, assets and their warranties, vendor contacts, calendar events, renovation projects, shopping lists, and emergency protocols. This is the core of what Atlas Home does. It only exists because you put it there.
Subscription status
If you subscribe to Atlas Pro, we store whether your subscription is active, which plan it is, and when a trial ends. In the mobile app, your payment card is handled entirely by Apple or Google. If you subscribed through our website instead, it's handled by Stripe. Atlas Home never sees or stores your card details either way.
Account emails
We use Resend to send the transactional emails your account needs: confirming a new signup and password-reset links. These go only to the email address on your own account.
Usage analytics
We use PostHog to understand how the app gets used, specific actions like starting a trial, subscribing, or sending a message to the Assistant, along with which screens you visit, so we know where to focus improvements. Tracking stays limited to these named events, not a recording of everything you tap or do. This is linked to your account (your user ID and email address), not anonymous, so we can tell how usage differs between people rather than only in aggregate.
Crash and error reports
We use Sentry to know when the app crashes or hits an unexpected error, so we can fix it. A crash report is linked to your account (your user ID and email address) so we can investigate a specific report if needed, and may include technical details like what screen you were on and the error's stack trace. We do not enable Sentry's session replay or IP/device fingerprinting features.
What we don't collect
Being specific about this is as important as listing what we do collect:
- No microphone access. Atlas Home does not request this permission and cannot record audio.
- Camera and photo library access is opt-in, one photo at a time. A handful of features let you attach a photo: Emergency Protocols (a picture of the exact breaker switch or shutoff valve to pull), Home Specs, Assets, Scan Receipt, Manuals & Documents, and Capture. Atlas Home requests camera or photo library access only at the moment you choose to attach a photo in one of these, never on its own and never in the background. Photos are only visible to you and anyone you've explicitly invited to share that home.
- No location tracking. The address you type during setup is just text you entered; the app does not read your device's location.
- No advertising identifiers, ad SDKs, or advertising profiling. The usage analytics and crash reports described above are used only to improve and fix the app, never for advertising, and never sold or shared with a data broker or ad network.
- No device push token. Reminders you turn on are scheduled locally on your own device. Nothing about your device is registered with or sent to a push-notification service.
AI features
Atlas Home uses Anthropic's Claude model for one feature: the Atlas Assistant, the in-app chat that answers questions about your home. It runs only when you send it a message.
Worth knowing
When you ask the Assistant a question, the details on file for your home, specs, assets, warranties, vendors, your calendar, and emergency contact information, are sent to Claude so the answer can be specific to your house, not just the words you typed. Nothing is sent unless you ask the Assistant something, and the request is made from our server so that no AI provider key is ever stored in the app.
Under Anthropic's commercial API terms, content sent this way is processed to return a response and is not used to train their models by default.
How we use it
- To run the app: storing your home data, syncing it across your devices, and keeping shared homes in sync in real time for everyone with access.
- To answer your questions through the Assistant, as described above.
- To show you the reminders you've opted into, scheduled on your device (task due dates, warranty expirations).
- To process subscription payments, if you choose to subscribe to Atlas Pro.
- To keep the service secure and diagnose problems when something breaks.
We do not sell your data, and we do not use your home data for advertising.
Storage & security
Your data is stored in Supabase's managed Postgres infrastructure, hosted in the United States, with row-level security rules that scope every record to your account (or the accounts of people you've explicitly invited to a shared home). We use industry-standard encryption in transit. No system is perfectly secure, but we design access controls so that, by default, only you (and anyone you've chosen to share with) can read or write your home's data.
We keep your data for as long as your account exists. Deleting your account removes it, as described below.
Your choices
- Edit or delete data anytime directly in the app: every room, task, spec, and record you've added is yours to change or remove.
- Turn off reminders at any time in Settings.
- Leave a shared home or, if you're the owner, remove someone else's access, both from the Manage Home & Sharing screen.
- Delete your account directly from Settings, anytime: this permanently removes your account, every home you own, and all of its data. It can't be undone. If you'd rather have us do it for you, contact us at the email below.
Children
Atlas Home is not directed at children, and we don't knowingly collect information from anyone under 13. If you believe a child has created an account, contact us and we'll remove it.
Changes to this policy
If we make a meaningful change to how Atlas Home handles your data, we'll update the effective date above and, for significant changes, let you know in the app.
Contact
Questions about this policy or your data? Reach us at [email protected].